EVO Protection Program
- Whatsapp and Wechat Dispatched Notification
- If you would like to have dispatched notification with a photo as a confirmation of the shipping and tracking number, please add and send your request via Whatsapp after payment confirmation.
- Add and request for dispatched notification via Whatsapp and Wechat at 019 200 2985
- Our team will capture the photo of the parcel with consignment note before dispatch.
- 10 Days FREE Return Shipping Fee Protection
- 10 days FREE return if the item is defective upon delivery. We will pay the customer the return shipping fee and send a new replacement or a full refund.
- Missing Parcel Protection
- If there is any missing parcel during delivery, we will send a new replacement parcel immediately after receiving missing parcel confirmation from GDex, Best Express, or Poslaju.
- Dispatched within 48 hours
- We are practicing the same day or the next working day (Excluded Saturday, Sunday & Public Holidays). Most of our customers will receive the item within the next 1 to 3 working days.
- A shipping notification with tracking number will be sent to your email address after dispatched
- Payment Protection
- We have verified iPAY88 Merchant. Your transaction is safe and protected by iPAY88.
- Cash On Collection
- We are located at Level 5 Unit 27&28, Pan Palace Plaza, Taman Lip Sin, Bayan Lepas, Penang. (Same building as Sunshine Lip Sin).
- Please contact us at sales@evogadgets.com or call, whatsapp us at 019 200 2985 for collection arrangements.